FAQ

We hold an unrestricted hvac license in Georgia, Florida, Texas, and Louisiana.

Impact Heating & Air installs Trane, RunTru by Trane, and Gree and services ALL brands of HVAC systems.

We can complete the majority of all repair jobs within the same day however there are some repairs that require a return visit or special parts. We understand that being without heating and air conditioning is a major inconvenience. We strive to keep your breakdowns as pain free as possible.

Air conditioning equipment is rated by the SEER. SEER stands for Seasonal Energy Efficiency Rating. The higher the SEER rating, the more efficient the unit. The minimum SEER rating allowed is currently 14.

The best setting for your thermostat is preferably auto. This allows the fan to operate only when the temperature requires it. "Auto" is the most efficient setting on your thermostat. There are advantages to using the "on" setting. The "on" setting allows the air to constantly be filtered through the unit's air filter and constantly circulating air throughout the house.

Manufacturers design their systems to operate as a complete and matched system. Matching the indoor unit to the outdoor unit allows the system to be the most efficient and reliable.

Your comfort associate will make a recommendation of the size unit needed for your home. There are many factors that go into sizing your unit: size of the home, climate, number and type of windows installed, insulation, and even the number of people living in the house, as well as existing unit size. Our team is skilled and knowledgeable at properly sizing your hvac system to fit your home.

Split systems use an indoor and outdoor component. A package unit or self-contained unit requires no external coils, furnaces, or air handlers.